Frequently Asked Questions

frequently asked questions

Frequently Asked Questions


Are pets allowed in a cab?

Pets are allowed in almost all taxis, you must specify what kind of pets you are traveling with at the time of booking.

Can i pay with a credit card in the cabs?

Almost all cabs you can pay with a credit card or debit car. However, you need to specify the payment method at the time of booking, as there is no equipment available in its cabin.

How long must i wait for a cab?

For the Hague region, we aim to take a cab in front of the door for 10 minutes. Of course, it can be always on busy days or in rush hours that a cab gets delayed a few minutes.

I forgot something in a cab, what should I do now?

If you’ve lost or forgotten something in the cab or you’re not sure it’s in the cab, call us as soon as possible by dialing 070 204 2056. Please note that we could only be of service to you if you made a booking by phone.

How many people can fit in a cab?

Most cabs are equipped to transport up to 4 persons separately from the driver. Furthermore we also offer very comfortable luxury buses for transporting groups of 5 to 8 people.

Is it possible transport with a wheelchair?

If you have a collapsible wheelchair that suits in the trunk of a cab and you can independently get in the cab, than wheelchair transport is excelently feasible with us. Transport whilst sitting in a wheelchair or lying down is unfortunately not possible with us.

If we have been unable to answer any questions that you may have then please do not hesitate to get in contact on 070 204 2056.